(4.9 / 5)2498+ Ratings

FrostNYC Reviews

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Overall Rating

4.9
18 Reviews
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About FrostNYC

Frost NYC is a large jewelry showroom specializing in both men's and women's jewelry. They are known for their urban-culture inspired fine jewelry pieces. Their product range includes diamond and gold chains, pendants, bracelets, rings, and pre-owned Rolex watches. They offer a variety of gold chains and pieces made from 14k or 18k solid gold, with options for retro rose gold and cool white gold. Some pieces are made in harder 10k gold for added durability. Many of their chains, bracelets, and pendants can be iced out with pavé diamonds. They also carry a full range of Rolex watches for men, including the popular Datejust and Submariner, and high-quality timepieces from Hublot, Patek Phillip, and Audemars Piguet. For women, they offer solid gold jewelry pieces, including chain necklaces, studs, and hoop earrings, as well as diamond and rose gold watches, and luxury women’s Rolex timepieces. They also offer a lifetime warranty and lifetime upgrade on the pieces they design. Their showroom is located in the Manhattan Diamond District.

FrostNYC Pros & Cons

Pros of FrostNYC:

  • Quality Jewelry: FrostNYC offers high-quality, authentic jewelry pieces, including 14k and 18k solid gold chains and pendants, with options for custom designs and iced-out diamonds.
  • Customer Service: The company is known for its exceptional customer service, with reviewers praising the helpfulness and professionalism of the staff, including specific mentions of Mirna and Izzy.
  • Return Policy: FrostNYC has a 15-day return policy, allowing customers to return items if they are not satisfied, and offers a Return Merchandise Authorization number to facilitate the process.
  • Warranty and Upgrade: The company provides a lifetime warranty and lifetime upgrade on its jewelry pieces, ensuring that customers can get their items repaired or upgraded without additional cost.
  • Payment Options: FrostNYC accepts various payment methods, including major credit cards, PayPal, and financing options through partners like Affirm and PayTomorrow.
  • Shipping: The company offers free expedited shipping via FedEx, with all shipments fully insured and tracked.

Cons of FrostNYC:

  • Quality Issues: There have been reports of receiving fake or misrepresented items, such as a fake Rolex watch.
  • Order Discrepancies: Some customers have experienced discrepancies in their orders, such as receiving different items than what was ordered.
  • Customer Support Issues: While generally praised, there have been instances where customer support was unhelpful or unresponsive, particularly in resolving issues with returns and exchanges.

Overall, FrostNYC is known for its high-quality jewelry and excellent customer service, but there are some concerns regarding the authenticity of certain items and the handling of order discrepancies.

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FrostNYC Customer Reviews (18)

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Debra Jenkins
Debra Jenkins
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Killer Cable Chain

My new cable chain is dope. Solid 14k gold and the perfect length. They got it right!

Apr 17, 2023
Eliza Smith
Eliza Smith
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Stunning & Stylish

I adore the paper clip chain I got for my wife. It's elegant, classy, and chic. Great quality and craftsmanship.

Apr 17, 2023
Aloin Beaudouin
Aloin Beaudouin
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Gold Standard

Their rope chains are legit! Bought one in 18k yellow gold, and it's the real deal. Heavy, solid, and looks amazing on. Def recommend.

Apr 17, 2023
Karin Decker
Karin Decker
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Dazzling Diamonds

The pavé diamonds on my wife's bracelet are mesmerizing. She's absolutely in love with it. Outstanding work.

Apr 17, 2023
Paul Baader
Paul Baader
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Mad Props for the Warranty

My herringbone chain needed fixing, and they did it free of charge. So impressive!

Apr 16, 2023
Morgana Flamand
Morgana Flamand
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Unbeatable Selection

So many gold chains to choose from! Finally settled on a wheat chain and couldn't be happier.

Apr 15, 2023
Muhammad Reid
Muhammad Reid
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White Gold Wonder

The white gold on my new pendant is flawless. It's such a versatile piece that I can wear with anything.

Apr 15, 2023
Jenna Newell
Jenna Newell
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Pure Elegance

I ordered a beautiful Figaro chain for my husband's birthday. The craftsmanship is simply stunning! It's a timeless piece he'll cherish forever.

Apr 15, 2023
Richard Ayala
Richard Ayala
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Happy Hubby

My hubby is stoked with his new curb chain. Solid, durable, and the perfect gift. Thank you!

Apr 10, 2023
Ethan Cooke
Ethan Cooke
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Upgrade Game Strong

Upgraded my old Franco chain with a new iced-out one. Easy process, and now I'm looking fresh AF.

Apr 10, 2023

FrostNYC Customer’s Q&A

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FrostNYC Features and Benefits

Key Features and Benefits of Frost NYC:

  1. Quality Jewelry:

    • Handmade in Italy: All jewelry is crafted with high-quality materials and craftsmanship, ensuring durability and longevity.
  2. Custom Orders:

    • Specialized Custom Orders: Frost NYC specializes in custom orders, allowing for tailored pieces that meet individual style and taste.
  3. Lifetime Warranty:

    • Free Maintenance: Jewelry comes with a lifetime warranty, including free maintenance such as tightening loose prongs and replacing missing stones.
  4. Authenticity Guarantee:

    • Certified Diamonds: All jewelry with diamonds has a clear description of diamond carat and quality. Any jewelry over $500 comes with an appraisal upon request.
  5. Secure Online Shopping:

    • SSL Certificate: All orders are secured with an SSL certificate, ensuring safe transactions without risk of data tampering.
  6. Flexible Payment Options:

    • Financing Options: Frost NYC offers financing options through Affirm, ACIMA, and PayTomorrow, allowing for flexible payment plans and no hidden fees.
  7. Return Policy:

    • 15-Day Returns: Frost NYC offers a 15-day return policy with a 100% money-back guarantee, except for custom or customized jewelry which are final sale.
  8. Wide Selection:

    • Variety of Styles: Frost NYC offers a wide range of jewelry, including 14k gold chains in various styles, lengths, and designs.
  9. Customer Satisfaction:

    • Positive Reputation: Frost NYC prioritizes customer satisfaction, providing exceptional customer service and a hassle-free return policy.
  10. Global Shipping:

    • International Shipping: Frost NYC ships to other countries, with international duties handled by the customer.

FrostNYC Pricing

Frost NYC offers various pricing options for their jewelry pieces, including:

  • Affirm Financing: Offers rates from 0% APR to 36% APR based on credit, with payment plans up to $6,500 for 24 months. There are no hidden fees, and you can choose 3, 6, or 12 monthly payments.
  • Lease to Own Programs: ACIMA and Progressive offer lease to own options for gold and fine diamond jewelry, allowing you to pay over time even with bad or no credit. Initial payments are charged at checkout, and there is a 90-day early purchase option.
  • Gold Chains: Prices vary based on the type of gold (14k, 18k, 10k) and style (Cuban link, Miami Cuban, Figaro, Franco). Some pieces can be iced out with pavé diamonds for added bling.
  • Luxury Watches: Frost NYC carries a range of luxury watches from brands like Rolex, Hublot, Patek Phillip, and Audemars Piguet, with prices varying based on the brand and model.

For specific pricing details, it is best to visit their website or contact their customer service.

About frostnyc.com Payment Method?

FrostNYC accepts all major credit cards, including Visa, MasterCard, American Express, and Discover. They also accept wire transfers and Paypal. In addition to these, FrostNYC provides financing options through their partnership with Affirm. They also have a partnership with PayTomorrow, which offers flexible financing and payment plans up to $6,500 for as long as 24 months. There's also a 90-day early payoff option and checkout can be as low as $59. Please note that these details are subject to change and it's always best to check the official website for the most accurate and up-to-date information.

FrostNYC FAQs

FAQ

FrostNYC Alternatives

Here are the top alternatives to frostnyc.com:

  1. avianneandco.com: Known for their gold chains, diamond rings, pendants, watches, bracelets, earrings, and custom diamond jewelry.
  2. jaxxon.com: With over 1 million happy customers and over 50,000 5-star reviews, it's a popular choice for men's jewelry.
  3. thegoldgods.com: The ultimate destination for everything men's jewelry. They offer a collection of authentic solid gold chains, cuban link chains, bracelets, rings, earrings, and sunglasses.
  4. itshot.com: Offers a stunning collection of real gold and diamond jewelry for men and women. Their selection includes designer watches, religious pieces, chains, rings, bracelets, earrings, and custom jewelry.
  5. traxnyc.com: Another popular alternative for jewelry and luxury products.

Please note that these alternatives were ranked by their affinity to frostnyc.com in terms of keyword traffic, audience targeting, and market overlap. It's always a good idea to explore multiple options and choose the one that best suits your needs.

FAQ

What is FrostNYC's shipping policy?

Frost NYC Jewelers provides free expedited shipping on all products via FedEx.
FAQ

What is FrostNYC's return policy?

Customers can return purchased items within 15 days from the delivery date, provided that the items are in original purchased condition, unworn, and with all documentation and original tags attached.
FAQ

What is FrostNYC's cancellation policy?

Customers will be assessed a 15% cancellation fee if they cancel their order before it has been shipped. If they cancel their order after it has been shipped, they must follow the return policy.
FAQ

What is FrostNYC's policy on watches?

Watches cannot be returned for a refund, but store credit is available. Pre-owned watches are subject to a 25% restocking fee.
FAQ

What payment methods does FrostNYC accept?

FrostNYC accepts Amazon Pay, AMEX, Apple Pay, Diners Club, Discover, Meta Pay, Google Pay, MasterCard, PayPal, Shop Pay, Venmo, and Visa.
FAQ

About frostnyc.com Prices and Cost?

FrostNYC is a jewelry store that offers a wide range of products. They offer urban-culture inspired fine jewelry pieces including iced-out bracelets, chunky Cuban link chains, and more. All their gold chains and pieces are made from 14k or 18k solid gold, with retro rose gold and cool white gold options available. They also create some pieces in harder 10k gold for added durability. Many of their chains, bracelets, and pendants can be iced out with pavé diamonds. They carry a full range of Rolex watches for men, including the popular Datejust and Submariner. They also offer high-quality timepieces from Hublot, Patek Phillip, and Audemars Piguet in diamond-encrusted and basic designs. They carry a gorgeous selection of solid gold women’s jewelry pieces, including chain necklaces, studs, and hoop earrings. They also have an extensive collection of diamond and rose gold watches, as well as luxury women’s Rolex timepieces. Their luxury timepieces range in price from just under $7,000 to over $100,000 to suit all price ranges. They offer several easy payment options when you check out. They also offer a lifetime warranty and lifetime upgrade on the pieces they design.

FAQ

What is the most popular item on FrostNYC?

Frost NYC is known for its hip-hop jewelry accented by gold and gemstones. Their collection includes gold chains for men, with popular styles such as the classic Cuban link, modern Miami Cuban chains, Figaro chains, and Franco chains. They also offer a selection of pendants that suit any style and chain, from the iconic Jesus piece to sports-inspired pieces like basketball hoops and sneakers. In addition, they carry a full range of Rolex watches for men, including the popular Datejust and Submariner. They also have an extensive collection of diamond and rose gold watches, as well as luxury women's Rolex timepieces. However, without specific sales data, it's hard to determine the single most popular item on Frost NYC. If you need more specific information, I recommend visiting their website or contacting their customer service for the most accurate information.

FAQ

How long does it take to receive my order from FrostNYC?

Frost NYC Jewelers provides free expedited shipping on all products via FedEx. All of the shipments that they send are fully insured with a tracking number so you can rest assured your items will arrive on time wherever you have them shipped. Order Status can be tracked in your account page. You can also track your order status in AfterShip tracking page by using the tracking number that you received in your order confirmation email. If you need more specific information, it might be best to contact Frost NYC directly.

FAQ

About frostnyc.com Popular Products and Services?

FrostNYC is known for its urban-culture inspired fine jewelry pieces. They offer a variety of jewelry to match different styles and tastes, from iced-out bracelets to chunky Cuban link chains. They also have a team of expert designers who can work with customers to create custom one-of-a-kind pieces. All their gold chains and pieces are made from 14k or 18k solid gold, with retro rose gold and cool white gold options available. Some pieces are made in harder 10k gold for added durability. Many of their chains, bracelets, and pendants can be iced out with pavé diamonds. Their collection includes gold chains for men, with popular styles such as the classic Cuban link, modern Miami Cuban chains, Figaro chains, and Franco chains. They also carry a full range of Rolex watches for men, including the popular Datejust and Submariner, perfect for hip-hop artists, rappers, ballplayers, and business moguls. They also offer high-quality timepieces from Hublot, Patek Phillip, and Audemars Piguet in diamond-encrusted and basic designs. They carry a gorgeous selection of solid gold women’s jewelry pieces, including chain necklaces, studs, and hoop earrings. They also have an extensive collection of diamond and rose gold watches, as well as luxury women’s Rolex timepieces.

FAQ

frostnyc.com Return Policy?

FrostNYC has a return policy in place. If for whatever reason you are not satisfied with their product, you can call their offices or email them to obtain a Return Merchandise Authorization number and follow the steps provided by their customer sales associates to return purchased item(s).

In terms of shipping, Frost NYC Jewelers provides free expedited shipping on all products via FedEx. All of the shipments that they send are fully insured with a tracking number so you can rest assured your items will arrive on time wherever you have them shipped. Order Status can be tracked in your account page.

Please note that at Frost NYC, they offer a lifetime warranty and lifetime upgrade on the pieces they design so you can be assured of the quality of every jewelry item in their store.

FAQ

What is the contact number of FrostNYC?

The contact number for FrostNYC is (888) 485-1061. They are located at 20 W 47th St, New York, NY, 10036. Their operating hours are from 10:00 to 00:00 from Monday to Friday, and from 10:00 to 17:30 on Saturday and Sunday.

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